Privacy Policy

Last Updated: September 8, 2025

Crystal Breeze Cleaning (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information

Personal Information: Name, phone number, email address, billing address, and payment details when booking a service.
Service Information: Property details (e.g., size, condition, cleaning preferences).
Website Information: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

Your information is used to

Provide and manage cleaning services.
Process payments and send invoices.
Communicate about appointments, promotions, or updates.
Improve our services and customer experience.
Comply with legal and regulatory requirements.

3. Payment Information

Payments are processed securely through approved third-party providers.

We do not store your full credit card details on our systems.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited information only in the following cases

With service providers who assist us in delivering our services (e.g., payment processors).
When required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access or disclosure.

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience, track site usage, and improve functionality.

You may choose to disable cookies through your browser, but some features may not function properly.

7. Your Choices

You may request access to, update, or delete your personal information by contacting us.

You may opt out of promotional emails or texts at any time by following the unsubscribe instructions or contacting us directly.

8. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us

Crystal Breeze Cleaning