Deep Cleaning FAQs

Kitchens and bathrooms come first: appliance interiors, counters and sinks; showers, tubs, toilets, tile and grout. The checklist also includes living-space floors, baseboards and reachable dusting. Share your priority rooms before work begins.

Yes. The deep-cleaning checklist includes inside and outside of the fridge, stove and microwave. Tell us about heavy buildup and any product or surface-care restrictions before the visit.

Cabinet and drawer exteriors are included. Inside cabinets and drawers are optional extras for deep cleaning. Select or request those extras before confirming the price.

Yes. The checklist includes baseboards, sweeping and mopping hard floors, and vacuuming carpets. Floor polishing is not included. Tasks marked “within reach” are limited to safe, reasonable reach with standard household equipment.

Tell us which rooms you want included and which tasks matter most. Review the selected rooms and extras when booking, or request a quote for your priorities. We work within the authorized labor time; completion of every requested item is not guaranteed.

Use the deep-cleaning page to select your rooms and extras, review your total and available dates, and book online. If you need help choosing the service or scope, request a quote instead. A quote-form submission does not reserve a cleaning.

New customers save 25% on deep cleaning. Review the applicable discount and final total before confirming your booking.

Quoted time means total labor hours divided among the cleaners assigned. If more time is needed, we request approval before continuing beyond the booked time. Approved extra labor uses the hourly rate for your appointment. If you decline or approval cannot be obtained, work may stop at the authorized hours.

Our team brings cleaning supplies and equipment. Tell us in advance about product preferences and surfaces that require a particular product or care method.

You can be home or arrange access before the visit. Share keys, codes, parking and building instructions, and secure pets and valuables as needed. Arrange a final walkthrough with yourself or an authorized representative when possible.

Please allow at least 48 hours and review current availability before booking. A preferred date in a quote request is not a confirmed appointment.

Raise visible concerns during the final walkthrough before cleaners leave. Eligible complimentary touch-ups must be completed within authorized labor time before departure. For a concern discovered later, contact us promptly with your booking number and details. See the Booking Terms & Policies for the review process.